01
They choose.
A service, day and exact time—or an arrival window such as 8am to 11am.
INCLUDED WITH 360°
A booking system builtaround your business.
Available only with 360°, your bespoke booking system is designed around the way your business works. Customers can choose an exact appointment or an arrival window, answer the questions you need and pay when booking. SMS and email confirmations are sent to both the customer and your business.
01 · ONE BOOKING
From available time to confirmed booking.
Customers choose a service and either an exact appointment or an available time window. The system collects the details, confirms the booking with both sides and sends the appropriate reminders.
02
They answer.
The questions your business needs before accepting or preparing for the booking.
03
Everyone knows.
Email and SMS confirmations are sent to the customer and your business.
04
They remember.
Reminders can be sent before the appointment.
05
They can pay.
Take payment through Stripe or another agreed payment processor.
BUILT TO FIT
Built around the way your business books.
A salon may need exact appointment times. A trade may need an arrival window between 8am and 11am. Every customer-facing stage can be tailored around your services, timings, questions, availability and payment process.
- ASK
- The right questions.Collect job details, addresses, service choices, customer information or anything else needed before the booking.
- SCHEDULE
- The right kind of time.Offer exact appointments, variable service lengths or arrival windows.
- CONTROL
- The right capacity.Use the admin page to block dates, change availability and limit bookings by day or by hour.
- SEND
- The right information.Send tailored confirmations, reminders, directions and preparation details to the customer and business.
BOILER SERVICESTEP 2 OF 3
- What type of boiler do you have?
- Combi boiler
- When was it last serviced?
- Within 12 months
- Is there anything we should know?
- Parking is behind the property
Example only · Your form is built around your business
02 · 360° BOOKING
What is included with 360°?
The bespoke booking system, its setup and ongoing changes are included with 360°. SMS usage and payment-processor charges are paid separately.
INCLUDED
The working booking system.
- Bespoke booking journey
- Custom services, questions and booking stages
- Exact appointments and arrival windows
- Admin page for availability and booking limits
- Email confirmations to the customer and business
- SMS confirmation and reminder capability
- Stripe or another agreed payment-processor integration
- Ongoing changes to the booking system
OUTSIDE CHARGES
The charges that can still apply.
- SMS
- Charged separately according to usage and itemised on the monthly invoice.
- Payments
- The chosen processor's transaction fees apply.
- Third-party services
- Any separately selected service charges remain payable.
The first 50 SMS messages each month are free; then UK 6p or USA $0.08 per message, itemised on the monthly invoice. SMS is for transactional and informational use only unless separately authorised. USA clients are responsible for consent and compliance. Opt-out keywords must be supported. USA sending hours and A2P registration requirements apply.
COMING SOON — INVOICING. Create and send invoices from the booking administration page. This feature is in development and is not yet included in the live 360° service.
THE IMPORTANT DIFFERENCE
Why use an off-the-shelf booking tool?
Off-the-shelf tools ask your business to fit their settings. Bookings° is designed around your services, timings, availability rules, customer questions, confirmations and payment process—and remains part of the website rather than another separate product.
SEPARATE BOOKING TOOL
- Buy or subscribe to another product.
- Learn its setup and vocabulary.
- Work within its standard options.
- Find out who helps when it clashes with the site.
SITETHREESIXTY 360°
- Included with the Degree.
- Set up around your services.
- Built into the website experience.
- One company takes care of the whole thing.
BOOKING QUESTIONS
Before you decide.
Can customers pay when they book?
Yes. Stripe can be connected when you want to take full or agreed payment through the booking. Stripe's own transaction fees still apply.
Can the form ask questions specific to my service?
Yes. The form can collect the information you need before accepting or preparing for the appointment.
Are text reminders included?
SMS confirmations and reminders are available with 360 Degrees. The first 50 messages each month are free; extra messages cost 6p each in the UK or $0.08 each in the USA.
Can I change my availability later?
Yes. Tell Sitethreesixty what needs to change and the booking setup will be updated.
Is Booking available on 90 or 180 Degrees?
No. The custom booking and appointment system is a 360 Degrees extra.
BUILT FOR BUSINESSES THAT WORK BY APPOINTMENT OR ARRIVAL WINDOW
WHEN THE PHONE CANNOT BE ANSWERED
Let the website take the booking.
See how a bespoke booking system could work around your services, availability and customers. Included with 360°.